Shipping

We do not guarantee on-time delivery for orders outside of Canada. 

The customer is responsible for entering the correct address. If you live in an apartment/suite, it is your responsability to make sure it is entered. Any additional shipping costs incurred for rejected or returned to shipper packages will be the responsibility of the customer as well as the cost for re-shipping.

Returns

We accept returns within 14 days of the delivery date. Items returned to us must be in original, re-sellable condition with all tags. In order to qualify for a return, you must contact us at merge.artisancollective@gmail.comOnce the items are back in our possession, we will do a partial refund (shipping charges for online orders can not be refunded). We have the right to deny refunds if the merchandise returned does not meet our return policy requirements.

 

Please note that shipping fees for returned items are the responsibility of the customer. In addition, the following products are not eligible for return: soaps, books, pacifiers, magazines, greeting cards, lingerie, swimsuits, discounted items, custom order. Your shipment must be sent prepaid. We do not accept C.O.D. deliveries.

Exchange

At this time, we do not offer direct exchanges online. The quickest way to exchange your item is to place a new order right away, and return your original purchase for a refund (return policy applies).

Sizing

We do our best to describe fit and sizes in the product descriptions. It is the customer's responsibility to read the details and email us if they want more details about fitting. 

BRICK AND MORTAR

Open 12-5pm. Closed Tuesdays

In-store pick-up also available

ONLINE

Orders are carefully packed and shipped twice a week.

305-B Campbell St.

Tofino | V0R 2Z0

Pink building behind CIBC

Copyright © 2020 Merge Curated Goods 

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